The Thai Baht has dropped in value against the US dollar. Whereas, traditionally the Baht hovered around 30 Thai Baht to a dollar it is now 35 Thai Baht to one dollar. The strengthened dollar has meant many accommodation providers have been able to drop their prices. This is good news for Americans. Not so good news for Brits whose wrecking-ball referendum on the European Union has seen the British pound fall further back against the Baht. The focus of this post will not be on currency fluctuations but on how the public see the resorts and hotels in Haad Yao. Which businesses have impressed and which disappointed.
Euphoria Bungalow has made modest progress on Trip Advisor going from 120 to 116 in the speciality lodging category. The bungalow outfit has received its first Agoda rating and enters the Agoda rating system at a generous 6.8.
Haad Yao Over Bay Resort has done well on Trip Advisor – it has gone from 55th to 31st best speciality lodging in Koh Phangan. Despite that its Agoda rating out of ten has dropped slightly from 6.5 to 6.4.
Another Trip Advisor success story is Haad Yao Sunset Bungalow that moved from 84 to 75 in the best B&B category. The budget bungalow outfit has also got its first Agoda ranking – 7.3
Sun Moon Star Resort has now the most expensive ‘low end’ accommodation with prices starting at 1,700 Thai Baht. The villa resort has gone from 9th best B&B in Koh Phangan to 7th best. Its Agoda ranking remains at an impressive 9.1. Clearly they are treating their guests well!
Another top end place to do well is See Through Boutique Resort, also in the B&Bs and inns category, it has risen from 56th to 46 on Trip Advisor. It has also improved its Agoda score from 7.3 to 7.4. And more good news – See Through Boutique has lowered its prices.
Long Bay Resort had a good year. In 2016 the resort ranked 50th in the Trip Advisor hotel rankings. In 2017 it made it to 40th. However, its Agoda scored dropped slightly from 7.6 to 7.5. Prices have gone up at Long Bay Resort primarily because the fan bungalows have been upgraded to air-con. Shame for the environment.
Sadly, the list of establishments offering accommodation with falling Trip Advisor and Agoda ratings is longer.
Baan Haad Yao Villas dropped from 181st to 231st best speciality lodging in Koh Phangan according to Trip Advisor. It did, however, improve its Agoda score from 6.6 to 6.7
Easy Life Bungalows has had a number of negative reviews and has fallen from 84th best speciality lodging to 209th. This is reflected in a falling Agoda score that in a year has gone from 6.7 to 6.5.
Haad Yao Bay View Resort, one of the few places classified as a hotel by Trip Advisor went down from 63rd best hotel in Koh Phangan to 74th. The Agoda ranking remains unchanged at 7.3.
Haad Yao Bungalows drops 7 places in the Trip Advisor B&B category from 26th to 32nd. Despite this, the Agoda rating went up over the year from 6.9 to 7.1.
Haad Yao Resort fell from 70th position in the hotel list for Koh Phangan to 77th according to Trip Advisor. The Agoda score also dropped from 7.1 to 6.8.
A similar year long record is available for Haad Yao Villa – it dropped from 110th best speciality lodging to 137th. Its Agoda rating also dropped from 7.9 to 7.6.
In the same category is Seaboard Bungalows. It fared no better over 2016. It is now in 2017 at 57 in the lodging section. It was 46 in 2016. Agoda rated the resort as 7.5 in 2016 and only 7.3 in 2017. The good news is that Seaboard Bungalows has dropped its room prices slightly.
Prices remain competitive in Haad Yao. There are still plenty of cheaper fan bungalows to rent despite the near axiomatic business notion in Koh Phangan that upgrading accommodation is the way forward.
Considering the number of resorts and hotels in Haad Yao that have seen both their Trip Advisor and Agoda rankings diminish accommodation owners and managers in Haad Yao might be better served by another business axiom – the customer is always right